---
title: Check our Frequently Asked Questions!
description: Get answers to FAQs about our trash services, pricing, and more. No surcharges or contracts. Sign up by calling/texting (765) 866-8334.
---

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- Trash Pickup
  
  Show submenu for Trash Pickup 
  
    - [Weekly Toter Service](https://nealtrash.com/toterservice)
    - [Weekly Dumpster Service](https://nealtrash.com/dumpsterservice)
    - [Pickup Disposal](https://nealtrash.com/pickupdisposal)
- Other Services
  
  Show submenu for Other Services 
  
    - [Dumpster Sales](https://nealtrash.com/dumpstersales)
    - [Dumpster Rentals](https://nealtrash.com/dumpsterrental)
- [FAQ](https://nealtrash.com/faq)
- [Contact Us](https://nealtrash.com/contact)
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**FAQ**

# Questions?

Frequently asked questions here. If your question is still not answered, please let us know!

Call/Text (765) 866-8334

How do I sign up for services?

You can call or text us at 765-866-8334 with your name, address, email, and the service yore looking for and we will be glad to assist you.

Are there any surcharges?

No. We believe in transparency and open communication. We do not surcharge nor have any contracts.

How much is basic trash service?

Our cheapest trash option is a single toter service at $24 per month ($72/Quarter).

What can I put in your dumpster?

Residential trash is only accepted in our dumpsters. If you have heavy construction materials or large bulk items, we offer a pickup and disposal service.

What is the bag limit for your toters?

We do not have a "bag limit", we can take everything you can put into the toter. If you have excess trash outside a toter, we offer a second toter for $4/month ($12/Quarter).

What if I have my own can?

We provide toters as part of our service to prevent confusion for our drivers, take responsibility for any toter damages, and keep animals out of bagged trash. Using your cans does not affect the price.

Can I pay monthly?

There is no monthly billing for dumpsters. We can accommodate monthly billing for those with financial difficulties with our toter service.

How does your billing work?

We are a paper-less company. Invoices can be paid online or over the phone for those without email.

Do you offer recycling?

We do not offer recycling at this time.

Do you have roll-off dumpsters?

We do not have roll-off services at this time. We do offer a pickup and disposal service for large bulky items.

How long do I have to wait for my toter/dumpster?

We have toters in stock for immediate delivery. Our dumpsters are built in house and we deliver them within a week or sooner. We do not have delivery fees.

Do you issue refunds?

We do not issue refunds for paid services.

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Offering weekly trash pickup and unwanted item removal services for West Central Indiana. Give us a call and experience the difference!

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